Shipping Policy
Delivery Time = Processing Time + Shipping Time
We use a processing time of 1–3 business days (Monday–Friday). Orders placed before 5:00 PM will begin processing the same day. All products go through a short processing period before they are shipped.
After processing, the average shipping time is 4–6 business days. In total, you can expect a delivery time of approximately 5–9 business days from the moment your order is placed.
Delays
During periods of unexpected high demand, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and kindly ask for your understanding if delays occur. Of course, we will keep you informed and always aim to minimize any delays.
Shipping Service
For the delivery of our orders, we work with reliable carriers such as DHL, bpost, UPS and FedEx. Thanks to this cooperation, you benefit from secure delivery and real-time tracking information that allows you to easily follow your package.
Extras
To make your shopping experience as pleasant as possible, we offer several benefits. Orders above a certain amount qualify for free shipping. In addition, you can choose insured shipping with priority handling for a small additional fee. This ensures that your order is handled with the greatest possible care.
Tracking
Every order includes tracking, allowing you to follow the progress of your package from the moment it is shipped until it is delivered to your address.
Customer Service
Our customer service team is always ready to answer your questions or assist you with any concerns. We strive to provide the best possible service and do our utmost to ensure that your experience with us runs as smoothly as possible.